Before collecting log files from the teacher Chromebook, be sure that Class Manager is running and the issue at hand is actively happening. On the Chromebook, enter chrome://extensions in the URL bar and then select the “Developer Mode” slider. You may need to temporarily enable the Developer Tools in Google Admin.
Then click on the "Details" button.
From the Details page, scroll down until you see the Inspect views file listings. For each file below, open the file Console screen, right click and save contents to a text file or Google doc to share with your support specialist.
Example of what the console log looks like. Once the details of the Console logs are displayed, right-click and choose “Save as”. Save the log and then email it to Squirrels for review.